CWT Secures NSW Government Travel Management Contract


Carlson Wagonlit Travel (CWT), a global leader specialised in helping customers better manage their business travel, has been awarded the New South Wales Government’s travel management contract for a second term of three years (with a two year possible extension of one year each).  The contract will continue CWT’s successful first term working with the State Government to provide tailored travel solutions that deliver cost reductions while meeting their travel needs.

CWT began working with the NSW Government in 2005 to help optimise processes and identify opportunities for cost reduction. Since this time, several major advances have been implemented, including the modernisation of payment methods, the implementation of online reservation and reporting tools, and the dramatic increase in compliance and policy awareness.

Martin Warner, CWT Chief Operating Officer Asia Pacific said “Central to the success of the NSW Government travel program is the implementation of the Lowest Logical Fare policy, which ensures that travellers must book the cheapest practical airfare within a 20 minute window regardless of airline preference, and the transition to online booking. NSW Government travellers have demonstrated their willingness to work with CWT to adopt this cost effective technology and drive efficiency and savings.”

Over the last five years CWT has been able to assist the Government in continuing to deliver services while reducing overall travel budgets by applying strategies centred on online adoption, buyer education and policy promotion.

“By focusing on the key priorities of reducing cost, adopting new technology, increasing policy awareness and educating buyers, a modern and efficient travel program has been established,” said Mr Warner.

“We are proud of the results we have been able to achieve to date and look forward to working with NSW Government in 2011 and beyond” said Mr Warner.

Source = Carlson Wagonlit Travel
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