Finnair introduces new ticket types for customers’ different needs

Finnair Plus frequent flyer program also to become more rewarding

Finnair is simplifying the purchasing of airline tickets and offering its customers new ticket types: BUSINESS, and BUSINESS SAVER in Business Class and PRO, VALUE, BASIC and SAVER in Economy Class. The goal is to improve clarity in ticket pricing and offer fares to all segments of customers in the fast-growing market in air travel.

All Finnair tickets include, free of charge, at least one carry-on, one piece of checked luggage and a route-specific meal or beverage service on flight. Our customers can now choose a more flexible ticket and priority airport services on specific airports even in Economy Class. The new ticket types are available from November 28.

”These new ticket types enable passengers to book the fare most appropriate for their needs, in a simple and transparent way, without sacrificing the core product offering that all passengers expect from a high-quality, full-service airline like Finnair,” says Geoff Stone, Country Manager Australia & New Zealand. “We want to offer clear and understandable options to customers who come from all walks of life and who each have different needs and priorities when they fly.”

More rewarding Finnair Plus frequent flyer program
The Finnair Plus frequent flyer program is now becoming even more rewarding: Plus points accrual will change on Finnair flights from a kilometre-based calculation to a region based calculation. As a result of the change, Finnair will be giving out approximately 30 per cent more points than before. Another change is linked to the new ticket types. Instead of booking class, the point accrual depends on the chosen ticket type.

With the new ticket types, it is simple for customers to determine how their chosen ticket type affects points accrual. It is easier to gain tier status, since tier status levels remain the same. This way, Finnair Plus program rewards customers even more with member benefits.

Finnair’s new ticket types

BUSINESS: Premium services, full flexibility. Business Class cabin and meal service, lounge access, priority airport services, two pieces checked luggage, two carry-ons, unlimited flexibility, advance seat selection, fully refundable , 200% Finnair Plus points

BUSINESS SAVER: Pampering for leisure travellers, cost efficiency for business travellers. Business Class cabin and meal service, lounge access, priority airport services, two pieces checked luggage, two carry-ons, limited flexibility, advance seat selection, partially refundable, 150% Finnair Plus points

PRO: Priority airport services, full flexibility. Economy Class cabin and meal/beverage service on long haul flights, complimentary Business class upgrade on connecting short-haul flights (subject to availability), priority check-in, priority security at selected European airports, two pieces checked luggage, one carry-on, fully flexible ticket with free unlimited changes, full refund of unused tickets, advance seat selection, 150% Finnair Plus points

VALUE: Flexibility for travellers. Economy Class cabin and meal/beverage service (depending on length of flight), one piece checked luggage, one carry-on, fully flexible ticket with free unlimited changes, name change on ticket possible (for a fee), 200 AUD cancellation fee, 100% Finnair Plus points

BASIC: Low fare with all necessary services for convenient travel. Economy Class cabin and meal/beverage service (depending on length of flight), one piece checked luggage, one carry-on, 100 AUD fee for changes, 300 AUD cancellation fee before departure, no refund after departure, 50% Finnair Plus points

SAVER: Absolute best available fare with all necessary services for convenient travel. Economy Class cabin and meal/beverage service (depending on length of flight), one piece checked luggage, one carry-on, 100 AUD fee for changes, 500 AUD cancellation fee before departure, no refund after departure, 50% Finnair Plus points
For more flexibility, customers can choose different ticket types for return flights.

Source = Finnair
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