For a whole week, work was a place of celebration and appreciation for employees in IHG hotels across the world. InterContinental Hotels Group (IHG) held its annual “Celebrate Service” week from 9 to 13 June 2014 to thank all colleagues for their service and hard work.
“Celebrate Service” week was created five years ago to acknowledge that the success of IHG’s brands and hotels is a direct result of the quality of service front-line teams deliver. As part of the week-long celebrations, IHG employees from corporate offices and hotels around the world participated in various activities including a dragon-boat race, team boot camps and movie nights. Corporate office colleagues also showed their appreciation for their hotel counterparts by serving them lunch.
Alan Watts, Chief Operating Officer, Australasia, Japan, and Asia, Middle East & Africa (AMEA) Operations Performance, IHG said, “At IHG, our brands represent our promise to our guests and it is our people who deliver that promise and bring each brand to life. We often don’t take enough time out to say ‘thank you’ to the people who work tirelessly to deliver great experiences to the guests that walk through our doors, so this is our way of appreciating our colleagues on a week when we make it all about them. This is the fifth year we are holding our ‘Celebrate Service’ week and we are pleased to be able to take the chance to thank our colleagues and have some fun along the way.”
Employees participated in a week-long Olympics, a Build-A-Burger lunch and a Work Hard Play Hard Boot Camp in Crowne Plaza Canberra. At InterContinental Wellington, employees baked cookies for IHG’s Shelter in a Storm fundraising programme, attended a Health Club open day and were treated to Ice Cream and Bacon and Egg Breakfasts.
IHG has 27 hotels across three brands in Australia: Intercontinental Hotels and Resorts, Crowne Plaza and Holiday Inn Hotels and Resorts, with another three due to open in the next three to five years including the first Holiday Inn Express hotel in Australia.