Air China’s upgraded overseas websites were put into service. More eye-pleasing web pages and new user-friendly features guarantee enhanced experiences of online navigation. The upgrade will help the carrier expand its international presence and improve its brand awareness.
Since it launched its overseas websites in 2007, Air China has always been committed to building user-friendly and convenient ticketing and service platforms. With the introduction of the websites for the United States, Canada, Japan, South Korea, Britain, Germany and France, Air China’s overseas websites have now covered all the countries and regions that Air China flies to. Now, the overseas websites offer ticketing and inquiry services to passengers in 22 countries and regions in 11 languages, becoming an important part of Air China’s endeavor to make inroads into the international markets and an important bridge of communication between Air China and passengers.
New home page
The home page demonstrates Air China’s corporate color. It is designed to make it possible for passengers to access quickly the contents they desire.
Easy ticketing procedures
The whole ticketing process from ticket reservation to itinerary generation has been optimized for truly enhanced online experiences.
A wealth of information
The new websites provide a wealth of updated information on various aspects of travel, including destinations, baggage policies, visa application and special passenger services, among others. New features include infant ticket sales, online application for PhoenixMiles membership, PhoenixMiles ticketing information management, online information search and promotion-related ticketing.
In addition, all information is classified according to the different stages of travel, including “Before Travel”, “During Travel” and “After Travel”, to make it easier for passengers to navigate.