Plaza Premium Lounge, the world largest independent airport lounge network, has once again won the heart of international travellers amongst 19.2 million eligible customers surveyed by crowning the “World’s Best Independent Airport Lounge” at the Skytrax 2016 World Airline Awards on 12 July 2016 at Farnborough International Airshow.
In recognition of its exceptional lounge facilities and service standards, Plaza Premium Lounge scooped the top award for the Best Independent Airport Lounge worldwide with a special highlight of its London Heathrow and Hong Kong operations.
Coincidentally, Plaza Premium Lounge in Hong Kong International Airport took home the prestigious “Corporate Excellence Award” for “Best Customer Service of the Year” of the airport’s annual Customer Service Excellence Programme from Airport Authority Hong Kong and the Chairman of Hong Kong Tourism Board last month (June 2016).
Speaking about the Skytrax Award, Mr. Song Hoi-see, Founder and CEO of Plaza Premium Group said: “We are deeply humbled by receiving this important honour and are extremely gratified that all of our hard work to exceed our travellers’ expectation is recognized. I would like to thank all my Plaza Premium Lounge colleagues who have worked tirelessly to ensure we offer innovative products and world-class services to our travellers.”
“As a global company ‘made in Hong Kong’ since 1998, we take great pride in placing this city on the international aviation stage again by winning this coveted award. The World’s Best Independent Airport Lounge award is particularly important to us because it was decided by the votes of 19.2 million travellers globally. Thank you to every traveller who voted for Plaza Premium Lounge!” Mr. Song added.
In presenting the accolade, Mr. Edward Plaisted, CEO of Skytrax said, “It has been a fine year for Plaza Premium at the World Airline Awards. Not only did their lounge in Heathrow Terminal 2 secure the top prize, they also achieved second place for their latest Hong Kong lounge facility. This is a fabulous success for Plaza Premium Group, particularly as the independent lounge market is now offering more choice than ever to the customers.”
Currently, Plaza Premium Group has been providing Premium Airport Services in over 140 locations across the world, serving over 11 million passengers annually.
Following the successful opening of Plaza Premium Lounges in Cebu, Phnom Penh and Siam Reap earlier, global expansion over the coming months will cover Taipei, Brisbane, Rio de Janeiro and Riyadh with a grand opening of four new Plaza Premium Lounges at Taiwan Taoyuan International Airport on 26 July 2016.