Explore appoints new Global Head of Sales and Customer Service

Explore appoints new Global Head of Sales and Customer Service

Explore appoints new Global Head of Sales and Customer Service

Explore appoints new Global Head of Sales and Customer Service

Explore Worldwide is delighted to announce the appointment of Ben Ittensohn to the role of Global Head of Sales and Customer Service.

Ben already has considerable knowledge of Explore’s business and its core values having worked on a consultancy project for Explore since July 2018 where he was responsible for leading the GSA tender for Explore’s Australia and New Zealand representation and subsequent appointment of Adventure World Travel.

Joe Ponte, Managing Director Explore Worldwide commented, “Ben’s sales management and experience in evolving customer service delivery, fuelled by his leadership experience and passion for developing teams made him a standout.”

Ponte added, “His trade sales and distribution experience across several international markets will be key to the strategic growth plans of Explore for 2019.”

Ben Ittensohn said of his appointment “I’m thrilled to be joining Explore at such an exciting time in their business and to help strengthen their global footprint and brand evolution. Adventure travel is an exciting sector and one I am so incredibly passionate about. I look forward to growing our partnerships with travel agents, providing exceptional support and developing the necessary tools for our global agency partners, and working with the team to expand into new markets to further increase demand for our 600+ responsible trips worldwide.”

Ben joins the Explore team after more than a decade working at Topdeck Travel, where he was Regional Manager Asia Pacific.  His prior roles included five years as Director of Sales Asia Pacific, Head of Sales Australia, New Zealand & South Africa, and National Sales and Marketing Manager.

He relocates to the UK this month to work at Explore’s head office, situated in Hampshire, UK.

For more information visit exploreworldwide.com.au or call 1300 439 756.

Source = Explore Worldwide
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